Cancellation policy

Plan confidently.

We understand that plans can change, and we do our best to be flexible while ensuring fairness for both our guests and our team.

7 or more days before your tour dateFull refund
More than 48 hours before your tour time50% refund
Within 48 hours of your tour timeNo refund

Weather & maintenance cancellations

If weather conditions or mandatory aircraft maintenance prevent your tour from taking place, we will first work with you to reschedule at no additional cost. If rescheduling is not possible, a full refund will be issued.